Shipping policy
📦 Order Shipping
All orders are prepared and shipped from our warehouse in France.
Orders are generally prepared within 24 to 72 business hours after payment confirmation.
Once your order has been shipped, you will receive an email with a tracking number to follow your package.
🇫🇷 Delivery in France
We offer several delivery options.
📍 Mondial Relay (Pickup Point)
- Order up to 140 € → 4.90 €
- Order up to 249 € → 8.90 €
- Orders from 250 € → Free shipping
⏱ Average delivery time: 3 to 5 business days
📦 Shop2Shop – Chronopost (Pickup Point)
- 0 to 3 kg → 5.90 €
- 4 to 10 kg → 9.90 €
- 11 to 20 kg → 15.90 €
🎁 Free shipping from 250 €
⏱ Average delivery time: 2 to 3 business days
🚚 Chronopost (Home Delivery)
- 0 to 3 kg → 12.90 €
- 4 to 10 kg → 15.90 €
- 11 to 20 kg → 19.90 €
- 21 to 30 kg → 25.90 €
- 31 to 40 kg → 29.90 €
🎁 Free shipping from 250 €
⏱ Average delivery time: 24 to 48 business hours
🇪🇺 Delivery in Europe
We also ship to several European countries.
📍 Chrono Relais Europe (Pickup Point)
- 0 to 3 kg → 12.60 €
- 4 to 10 kg → 19.90 €
- 11 to 20 kg → 39.90 €
⏱ Average delivery time: 3 to 6 business days
🚚 Chronopost Europe (Home Delivery)
- 0 to 3 kg → 19.90 €
- 4 to 10 kg → 29.90 €
- 11 to 20 kg → 49.90 €
- 21 kg and above → 59.90 €
⏱ Average delivery time: 2 to 4 business days depending on the country
📦 Important Information
- Delivery times are indicative.
- Shipping costs are automatically calculated at checkout.
- Large orders may be shipped in multiple parcels.
🌍 Shipping Zones
We currently ship to several European countries including:
Germany, Austria, Belgium, Denmark, Spain, Italy, Luxembourg, Netherlands, Poland, Portugal.